Internet

Students on laptop computer

Residents at Graduate House are provided at no charge access to the internet through the university backbone via the ethernet port in their bedroom. (Note that the ethernet and phone jacks are the same size – make sure you’re using the right one! The ethernet jack should be marked with blue plastic, the phone jack with red.) You don’t need a phone or cable modem. Configuring your computer to use the network should be simple:

 

Configuring your computer

We can’t gived detailed instructions for every operating system, but what’s important is that your computer be set to get its IP address and its DNS information automatically through DHCP. Once you’ve done that and connected your computer to the blue jack, fire up your web browser and try to go to any website – you should be redirected to http://resnet.utoronto.ca/ . (If the redirection doesn’t work for you, try manually entering that URL and see if that works.) Until then, it’s normal for your computer to report that it has no internet access or “limited” internet access. At that page, you’ll be asked to enter your UTORid and password (you’ll only need to do this once per device). You’ll then be asked to restart your computer. Do so, and you should then have full internet access.

 

Setting up a router

Here at Graduate House, you can access the UofT wifi signal in the common areas of the building, but we don’t provide it in the suites (yet). Therefore, unlike the other residences on campus, we allow residents to acquire and set up their own routers if they need wifi access in their homes. The setup instructions are only slightly more complicated than those for your computer. First, connect your router’s WAN port to the blue ethernet jack. A typical router has one WAN port and several LAN ports – make sure you use the WAN port! It sounds like a small thing, but connecting a LAN port to the wall can potentially interfere with the entire building’s internet access.

As above, the router needs to be set to get its global IP address and its DNS information automatically through DHCP. Again, until you’ve registered your router at http://resnet.utoronto.ca it’s normal for you not to have internet access at this point. Unfortunately, some routers’ setup wizards are too clever for their own good and will report an error if they can’t access the internet at this point, refusing to continue. If that happens you’ll have to use manual configuration.

On the wifi side, for security we ask that you both set your wifi to require and password and to not broadcast the SSID. This means your network name won’t show up on your devices’ list of available networks – you’ll need to manually enter it. (You should only need to do so once per device, not every time you connect.)

Once everything’s set up and your device is connected to your router, use your device to visit any webpage and you should be redirected to http://resnet.utoronto.ca – again, try typing that in if the redirect doesn’t work. Once you’ve registered at that page with your UTORid and password, you’ll be asked to restart your computer, but in this case it’s your router you need to restart. Unless your router is configured strangely, you should only need to do so once – any device should then be able to access the internet via your router.

 

Trouble?

If you’ve tried these instructions but still can’t get connected, help is available from the Resnet IT Specialist. On September 1 during business hours, just come to the front desk and ask for him. Any other time, send an e-mail to network.gradhouse@utoronto.ca with a detailed description of the problem. There’s a terminal on the fifth floor you can use if you can’t access e-mail on any of your devices.