Your safety is our priority. Read the latest COVID-19 info and recommendations

info & regulations

About COVID-19

Information & Support

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Handwashing
Handwashing and hygiene is critical to reduce the spread of COVID-19.  Hands should be washed frequently and with soap and water for 20 seconds or using an alcohol-based hand sanitizer containing at least 60% alcohol. Touching one’s eyes, nose, and mouth with unwashed hands should be avoided.    

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Cleaning Protocols
The University has implemented changes to cleaning protocol that include increased frequency of cleaning of shared public spaces and additional hand sanitizer stations and wipe dispensers in many high-traffic, high-use areas.    

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Wellness and Support
The Residence Life Team is here to support you and will work with you to identify ways to access groceries/meals and programming opportunities offered virtually in residence. In Graduate House, our staff are here to support you including the Residence Advisors, Service Desk Assistants, and the Assistant Dean. For a listing of support, click here. These supports include the Health and Wellness Office and a special program called U of T My Student Support Program that provides students with immediate and/or ongoing confidential, 24-hour support for any school, health, or general life concern at no cost to students. 

Students Who Test Positive

All students who test positive for COVID-19 should immediately take the following actions:  

– report this result directly to U of T’s Occupational Health Nurse by email at ehs.occhealth@utoronto.ca.
– report their illness by using the reporting illness form.
– complete the self-declaration form through ACORN. 

General Information

Toronto Public Health Hotline is available to answer questions about COVID-19 from 8:30 am – 8:00 pm.  Translation will be available in multiple languages.
Phone: 416-338-7600;  TTY: 416-392-0658;  Email: PublicHealth@toronto.ca 

Telehealth Ontario is a free, confidential service available to get health advice or information (including but not limited to COVID).  Calls are answered by Registered Nurses who respond 24 hours per day, seven days per week.
Phone: 1-866-797-0000 or TTY: 1-866-797-0007 https://www.utoronto.ca/utogether2020 provides helpful resources for students.
For further information, contact the Residence Life Office at information.gradhouse@utoronto.ca. 

Regulations

The University is committed to providing a safe and healthy environment for its community members.  As part of this commitment and in response to COVID-19, the purpose of this page is to ensure that existing University and government directives are applied to and understood in the context of  student residence environments.  This page aligns with public health directives and guidelines but is subject to change as public health guidance and understanding about COVID-19 evolve.  These regulations will apply until further notice. 

This page does not replace any published community standards specific to a particular University residence; however, if there is a conflict between the terms of this page and any existing published community standards, the terms of this page will prevail, particularly with respect to guests/visitors, use of common spaces and facility access.  This page should not be interpreted in a way that conflicts with or replaces any University policy, such as the University’s Code of Student Conduct: https://governingcouncil.utoronto.ca/secretariat/policies/code-student-conduct-december-13-2019 or the Policy On Non-Medical Masks or Face Coverings.  This page is subject to the duty to accommodate persons in accordance with the Human Rights Code of Ontario. 

If you experience flu-like symptoms, or if you suspect that you are ill, please self-isolate and fill out the following form to report your illness to the Residence Life Office. Please do not attend the Service Desk in person if you feel ill. A member of the Residence Office will follow-up with you.

You should also call Telehealth Ontario: Toll-free 1-866-797-0000 and follow their advice, or the advice of your healthcare provider.

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Face Covering

In compliance with the University’s Policy on Non-Medical Mask or Face Coveringsstudent residents must wear a mask or a face coveringin common-use indoor spaces, including residence common spaces such as hallways, elevators, entrances and exits, except when using the common residencewashroom facilities to shower, brush teeth or other washroom activities where it would be impractical to do so. 

In a residential setting, there are some common-sense exceptions to this general regulation, for example, eating, drinking and using common washroom facilities to shower, brush teeth or face wash.  There are also exemptions to this regulation, for example, if a resident has a medical condition that makes it difficult to breathe while wearing a mask or face-covering.  Please read the University’s Policy on Non-Medical Masks or Face Coverings for more detail.  Please read the Joint Provostial and Human Resources Guideline on Non‐Medical Masks Guideline for more information about exemptions to this regulation. 

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Visitors/Guests

Residents are permitted to have visitors/guests attend the residence.

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Common Spaces 

Use of common spaces in a residence must adhere to all posted signageand all implemented safety measures.  

As of April 22, 2022 all common spaces are open. Common spaces in the residences will either be closed or will be open but with a number of restrictions and safety measures in place, such as strict physical distancing and maximum occupancy requirements.  Student residents must follow all directives around use of common spaces.  For example, if a resident enters a space that is at maximum capacity, that resident should not remain in the space.  If common spaces are open, a system will be in place to ensure equal access to those common spaces.  

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Self-Isolating

In accordance with all government requirements, all members of the community must self isolate if they:
– have COVID-19 or symptoms of COVID-19; OR
– may have been exposed to someone with COVID-19 or someone with symptoms of COVID-19; OR
– have returned from anywhere outside of Canada within the past 14 days. 

Students shall inform the Residence Life Office if they are self-isolating. 

Residents who are self-isolating and/or quarantined in their residence room should adhere to the public health directives located at: https://www.toronto.ca/wp-content/uploads/2020/04/95bd-COVID-19-How-to-Self-Isolate.pdf.  Specifically, residents self-isolating or quarantining in their residence rooms are prohibited from accessing or using shared residence facilities, such as laundry rooms, fitness rooms, study spaces and cafeterias and must remain in their room at all times.  Residents who need to open the door of their self-isolation accommodation (e.g., to retrieve groceries or meals) must wash their hands immediately before doing so, and wear a face covering at all times. 

Sanctions

Non-compliance with these regulations poses a health and safety threat to the community and is a serious matter. The University reserves the right to report non-compliance to Public Health officials or to any other official, within or outside the University, who need to know about the non-compliance in order to protect the health and safety of the University community or the public.   The University may impose community sanctions where groups of students are not in compliance with these regulations.  However, sanctions imposed by the University will depend on the nature of the non-compliance, the place in which it occurred and the impact on others in that place.  Enforcement, sanctions and appeals to sanctions will be carried out in accordance with existing residence policy.