Information & Support

Handwashing and hygiene is critical to reduce the spread of COVID-19.  Hands should be washed frequently and with soap and water for 20 seconds or using an alcohol-based hand sanitizer containing at least 60% alcohol. Touching one's eyes, nose, and mouth with unwashed hands should be avoided.    

Cleaning Protocols
The University has implemented changes to cleaning protocol that include increased frequency of cleaning of shared public spaces and additional hand sanitizer stations and wipe dispensers in many high-traffic, high-use areas.  

Wellness and Support
The Residence Life Team is here to support you and will work with you to identify ways to access groceries/meals and programming opportunities offered virtually in residence. In Graduate House, our staff are here to support you including the Residence Advisors, Service Desk staff, and the Assistant Dean. For a listing of support, click here. These supports include the Health and Wellness Office and a special program called U of T My Student Support Program that provides students with immediate and/or ongoing confidential, 24-hour support for any school, health, or general life concern at no cost to students. 

Students Who Test Positive

All students who test positive for COVID-19 should immediately take the following actions:  

- report this result directly to U of T’s Occupational Health Nurse by email at
- report their sickness to the Assistant Dean of Graduate House.
- complete the self-declaration form through ACORN. 


General Information

Toronto Public Health Hotline is available to answer questions about COVID-19 from 8:30 am – 8:00 pm.  Translation will be available in multiple languages.
Phone: 416-338-7600;  TTY: 416-392-0658;  Email: 

Telehealth Ontario is a free, confidential service available to get health advice or information (including but not limited to COVID).  Calls are answered by Registered Nurses who respond 24 hours per day, seven days per week.
Phone: 1-866-797-0000 or TTY: 1-866-797-0007 provides helpful resources for students.
For further information, contact the Residence Life Office at